1. These terms and conditions form a part of the Website Terms & Conditions to which you are required to read carefully in order to understand how our Website works.
2. All users may subscribe with their email addresses for the company’s updates ,have access to place orders and purchase Products via the Website
Products and availability
3. Stocks are limited of all products listed, and pricing may change without prior notice. We attempt to ensure that our product listings are kept up to date as to product availability, but do not guarantee the availability of stock. In some cases, we rely upon inventory information supplied by third parties. We bear no liability for any inaccuracies in such information, which is beyond our control. When we cannot fulfil a product order because the stock has run out, we will notify you and you will be entitled to a full refund of the amount paid by you for that product within no more than seven (7) days of that notice.
Payments by you
4. All product listings display the price of the relevant product. Where an item is on sale or promotion, the price displayed is the discounted price.
5. All prices include Value Added Tax at the rate of fifteen per cent (15%).
6. In addition to the product price, you are liable for a delivery fee, which shall be calculated at checkout depending on the chosen delivery method. Standard rates apply.
Payment methods
7. All payments must be made into our bank account, and are accepted via credit card, bank deposit or electronic funds transfer (EFT) via our payment gateway, (eg PayFast.)
8. When paying by credit card, PayFast may require additional information from you in order to process the payment. The transaction details will be presented to the bank and payment collected as soon as possible after the order is placed. By supplying credit card details to PayFast, you warrant that you are authorized to utilise the card concerned to pay for the Products concerned and that the card concerned has adequate credit available to cover all costs charged to it as a result of the transaction.
9. When not making use of PayFast and paying by bank deposit or EFT, you will be provided with instructions for payment, and your payment shall be subject to the following additional rules:
9.1 You must pay the exact amount due;
9.2 You must identify your payment by recording your order number in the reference section of your deposit slip or EFT;
9.3 Your order will be cancelled if payment is not received in our bank account within seven (7) working days of placing your order. Please note, Sell Your Book Online Store will not be held liable for products becoming unavailable due to delayed payments.
10. When paying by PayFast, you will be taken to the PayFast website, with which you must be registered, and where you will be required to login. Payment will be collected and transferred to us as soon as possible after the order, whereafter you will be returned to the Website and allocated an order number or email.
Delivery area
11. We deliver our products throughout Southern Africa, via courier.
12. Should you wish to order a product internationally, please contact our Customer Service department at info@sellyourbookhere.co.za in order to obtain a quotation which shall include delivery charges.
13. Delivery will be dispatched via PEP Paxi. Our provision to you of a tracking number in respect of such order shall constitute delivery of the Product to you, and we cannot be held liable for any damage or loss of the Product once we have handed over to PEP Paxi
LET’S RATHER USE PAXI (PEP) FOR ALL DELIVERIES
Delivery periods
14. Our product listings include an estimated delivery time for each product. These periods are not guaranteed as they are not under our control but depend upon third party suppliers of our Products.
15.1 Products items which are already available in our warehouse are dispatched within one (1) to three (3) working days after we receive payment confirmation for your order, a tracking number will be sent to you as soon as the parcel is dispatched to track your order.
16. Where products items with different delivery times are ordered together, the product with the longest delivery time will determine the delivery time of the order.
16.1 Should you wish for your order to be shipped in parts, you may be liable for delivery fees depending on part shipment value.
16.2 Please contact Customer Service on info@sellyourbookhere.com should you wish to enquire about part shipments.
17. Should a delay or stock shortage occur after your order has been placed, we shall notify you as soon as possible
Late delivery
18. If a product is not delivered to you by an agreed date or, in the absence of an agreed date, within thirty (30) days of our receipt of your payment for the completed order, you may cancel your order using the cancellation facility on the Website only.
19. If a product which you have purchased is unavailable, we shall notify you accordingly and provide you with a refund within seven (7) days of notifying you. See our refund policy.
Cancellation of orders
20. We may accept or reject your order, depending upon the availability of the Product ordered, the correctness of the information associated with the Product on the Website, as well as the receipt or otherwise of payment for the Product. Our acceptance of the order is indicated by our delivery of the Product to you, and not before. Our rejection of your order will be notified to you prior to delivery, and any monies paid will be refunded to you within seven (7) days.
21. You may cancel any order without attracting any penalty prior to it having been packaged and dispatched from our premises only, and have contacted info@sellyourbookhere.com and logged your cancellation. You will be refunded for your cancelled order within seven (7) days of cancellation.
22. We reserve the right to refuse to accept or process any payment, or to cancel any sale between you and us, if we deem it reasonable or necessary to prevent suspected fraud or abuse In such a case we shall notify you and our liability to you shall be limited to a refund of any monies paid by you, within thirty (30) days of such notice.
Errors
23. Whilst we strive to ensure that all descriptions, purchase prices, and other particulars are accurate on the Website, we shall not be liable for any loss, claim or expense you may incur in the event of any transaction based upon erroneous information, except in the instance of an incorrect purchase price, in which case our liability is limited to offering you the option of proceeding with the transaction on the basis of the correct purchase price, or cancelling the transaction and receiving either a credit or a refund of the monies already paid by you. We reserve the right to cancel any transaction prior to delivery of the Product concerned to you, if the transaction has proceeded on the basis of an inaccurate purchase price.
Returns policy
29. In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase without supplying a reason, and receive at your election a credit to your account or refund less only the cost of returning the Product to us, by logging a return request on the Website within seven (7) calendar days of receipt of the Product concerned, unless the Product is:
29.1 An eBook
29.2 A book
30. Despite the foregoing, you are entitled to cancel your purchase of a book, without supplying a reason, and receive a credit to your account less only the cost of returning the Product to us, by emailing ( info@sellyourbook.co.za) within forty-eight (48) business hours of receipt of the Product concerned, unless the book or similar product:
30.1 have been sourced for you as an international import or special order; or is an academic publication or textbook.
Refunds
31. Any refund due to you shall be paid, if you made payment by credit card, to that credit card account. If you made payment by direct deposit or EFT you shall be required to provide us with your valid banking details for refund purposes. No refunds shall be paid into third party accounts.
32. Any refund due in terms of these terms and conditions shall be payable to you within seven (7) days of your right to a refund arising.
Sales records
32. A full record of every sale and related transaction between you and us shall be maintained on this website or via email and capable of being viewed by you, for a period of twelve (12) months from the date of the sale or transaction only.